What is Iskratel? Where were we, what was the status of the info support in the area of requirement management and test automation? Why did we decide to go for change, which were the key reasons? Why did we decide for Rational? What was the plan for RRC and RQM implementation? Which doubts did we have and what was our approach towards resolving? What did (will) we gain with RRC and RQM implementation? Some answers to these and some similar questions will be given based on the Iskratel case. We will also approach the key factors for successful implementation from point of view of Iskratel.